Return Policy

Can I return all or part of my order?

If you have not drilled holes, trimmed or altered it in any way, please contact us to arrange a return. We will email or fax you a return authorization. We apply a 20% restocking fee to your return.

What if I ordered the wrong size?

We know that mistakes happen so give us a call. We will evaluate that on case by case bases. You will be responsible for all related shipping charges.

What if my custom order doesn’t fit?

If it is a manufacturing defect you can be assured that we will expedite a replacement. All custom orders, including all Spandrel orders, may not be returned.