Frequently Asked Questions
What materials are used in Durabrac components?
Durabrac Architectural components are manufactured in our own facility from 100% virgin sheet vinyl containing U/V inhibitors. We choose our material for its stability and non yellowing characteristics. Because our manufacturing process does not require the use of expensive molds, we are able to offer a large selection of products in sizes that fit your needs.
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How do Durabrac components compare to wood?
Durabrac components have the weight and feel of wood. Unlike wood, the vinyl material used in the manufacturing process does not absorb water. Water absorption is the reason for rotting and paint failures of wood components. Also worth mentioning is the vinyl has no weak grain structure. It maintains its durability and strong in all directions.
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Do I have to paint Durabrac components?
Your Durabrac component is shipped in its natural form--unpainted and white. It may be left in its natural state or painted with latex paint. Durabrac components will not yellow or change color from sun or weather.
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How do I paint my Durabrac components?
You can brush, spray, or roll your components with a good quality latex paint.
For more painting information, visit the Learning Center for the downloadable instruction guide on painting your Durabrac Component.
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If I paint my Durabrac components how long will the paint last?
The actual longevity of the paint on your Durabrac component depends specifically on the climate and environment in which it will be installed. The Durabrac facility is located in Pensacola, Florida, a notoriously hot and humid environment. Our products can be seen on structures at the beach to homes downtown and further inland. They have survived sun, heat and even hurricanes. We witness first hand the durability of painted Durabrac components we sell in our area.
“The Original Classic Mailbox Company”, a division of Classic Design and Manufacturing, uses the same materials to manufacture its mailbox posts. Everything they manufacture is painted with a latex based paint. A properly applied finish will not check, crack or peel. Keep in mind, fading of bright colors in direct sunlight cannot be avoided.
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How soon will my order ship?
Orders for standard components are shipped within 48 hours of receipt of payment. Orders received on Thursday or Friday will be shipped the following Monday or Tuesday, respectively. Spandrel is not a standard component.
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How long will my custom Spandrel order take?
Because each Spandrel is manufactured to custom lengths. products will ship within 7 to 10 days of receipt of payment.
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How long will my Custom Order take?
Each Custom Order is unique. Once we have consulted with you on your specific project, we will provide a cost and delivery schedule for your approval.
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Can I return all or part of my order?
If you have not drilled holes, trimmed or altered in the product any way, we will be happy to arrange a return. Please contact us for a return authorization form. A 20% restocking fee will be applied to all returned items.
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What if I ordered the wrong size?
We know that mistakes happen, so please give us a call. We will be happy to discuss a resolution. All related shipping charges are the responsibility of the consumer.
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What if my custom order doesn’t fit?
If it is a manufacturing defect you can be assured that we will expedite a replacement. All custom orders, including all Spandrel orders, may not be returned.
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How do I install my Spandrel?
For an in depth guide to installing Spandrel and all other components, view our individual Sizing and Installation Guides in the Learning Center.
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Can you help me determine the size I need?
Ultimately, sizing is a personal decision. We do offer guidance, however, for suggested sizing and fit in our Sizing and Installation Guides located in the Learning Center.
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What is Gable Bracket Pitch?
Pitch is a standard measure of the angle (slope) of the roof. It is expressed as "rise to run," or inches of elevation for a running foot of length. For example, a pitch of 4/12 indicates a 4-inch rise from horizontal in a running foot of length. Gable brackets with sharp peaks have higher pitches (e.g., 12/12 as opposed to 4/12). We offer nine pitches: from 4/12 to 12/12.
If your house is new or you have the plans the pitch will be identified. If your house is old or you’re just not sure, we offer guidance from experience in our Sizing and Installation Guide*
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